Refund and Cancellation Policy: Your Satisfaction, Our Commitment

At XpoConnect, we strive to provide you with a seamless and satisfying experience. We understand that circumstances may change, and we're here to ensure you have a clear understanding of our refund and cancellation policy.

Refund Policy:

1. Requesting a Refund: If you're unsatisfied with your XpoConnect subscription, you can request a refund within 14 days from the date of purchase.
2. Eligibility: To be eligible for a refund, you must have purchased a subscription directly from XpoConnect and meet the specified timeframe.
3. Refund Process: To initiate a refund request, please contact our customer support team. We'll review your request and respond within a reasonable timeframe.
4. Refund Amount: Refund amounts may vary based on factors such as usage and subscription duration. We'll provide transparent information about the refunded amount upon approval.

Cancellation Policy:

1. Cancellation Process: If you wish to cancel your XpoConnect subscription, you can do so at any time. Simply log in to your account and navigate to the cancellation section.
2. Post-Cancellation Access: Upon cancelling your subscription, you'll have access to the platform until the end of the current billing period. After that, your access will be suspended.
3. Reactivation: You can reactivate your subscription at any time by resubscribing. Your account and data will be retained, ensuring a smooth transition back to XpoConnect.

Questions and Assistance:

If you have any questions about our refund and cancellation policy or need assistance with the process, our dedicated support team is here to help. Reach out to us via email or our customer support portal, and we'll be glad to assist you.

At XpoConnect, your satisfaction is our commitment. We appreciate your trust in our platform and look forward to providing you with exceptional service and support.